Privacy Policy

Frotcom UK Limited — How we handle your data

1. Who We Are

Frotcom UK Limited ("Frotcom UK", "we", "us", "our") is a company registered in England and Wales. Our registered address is 128 City Road, London, EC1V 2NX. We can be contacted at contact@uk.frotcom.com.

Frotcom UK is the data controller for personal data collected through this website and our fleet management services.

2. What Data We Collect

We may collect the following types of personal data:

Contact information (name, email address, phone number, company name) provided via our contact form or direct communication
Usage data collected automatically when you visit our website (IP address, browser type, pages visited, time spent)
Fleet and vehicle data provided as part of using the Frotcom platform
Driver data processed through the Frotcom fleet management system (where applicable)

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to enquiries submitted via our contact form
To provide and support the Frotcom fleet management service
To send service-related communications (where you are a customer)
To comply with our legal obligations
To improve our website and services

We will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent — where you have given us permission to contact you
Contract — where processing is necessary to fulfil a contract with you
Legitimate interests — where we have a genuine business reason that does not override your rights
Legal obligation — where we are required to process data to comply with law

5. Data Retention

We retain personal data only for as long as necessary for the purposes it was collected, or as required by law. Contact form submissions are retained for up to 2 years. Fleet and driver data is retained in line with applicable legal requirements (typically a minimum of 12 months for tachograph records).

6. Your Rights

Under the UK GDPR, you have the following rights:

The right to access your personal data
The right to correct inaccurate data
The right to request erasure of your data
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at contact@uk.frotcom.com.

7. Cookies

Our website uses cookies to improve your experience. Essential cookies are required for the site to function. We may also use analytics cookies to understand how visitors use our site. You can manage your cookie preferences through your browser settings.

8. Third-Party Services

Our website may use third-party services including WordPress (website platform), WPForms (contact form processing), and Google Fonts (typography). Each of these services has its own privacy policy. Fleet data is processed by Frotcom International in accordance with their Data Processing Agreement.

9. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available on this page. We recommend checking it periodically.

10. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at contact@uk.frotcom.com or write to us at our registered address: 128 City Road, London, EC1V 2NX.

If you are unhappy with how we have handled your data, you have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.